How can we help your pet?

PetMind AI uses computer vision and AI to analyze photos/videos of your pet, along with your input about behavior, diet, and symptoms. Our algorithm compares this data to a vast database of pet health information to provide personalized insights and recommendations.

No. PetMind AI is a supportive tool designed to help you monitor your pet's health and identify potential issues early. It is not a substitute for professional veterinary care. Always consult a licensed veterinarian for diagnosis and treatment of health conditions.

Navigate to the "Tracker" tab in the app. You can log meals, portion sizes, exercise, and other activities daily. The app will generate insights and trends to help you maintain your pet's optimal health and weight.

Yes. All pet health data is encrypted and stored securely. We never share your pet's information with third parties without your explicit consent. You can also delete your data at any time through the app settings.

Open the app and tap the Premium button in the main menu. Choose your preferred plan (monthly/yearly) and complete the purchase through your Apple ID or Google Play account. Premium includes unlimited health analyses, personalized diet plans, and 24/7 vet chat access.

For iOS: Go to Settings → [Your Name] → Subscriptions → PetMind AI → Cancel Subscription. For Android: Open Google Play → Profile → Payments & subscriptions → Subscriptions → PetMind AI → Cancel. Your access continues until the end of the billing period.

Ensure you've granted photo/camera permissions in your device settings. For accurate analysis, take clear, well-lit photos of your pet (avoid blurry or dark images). If issues persist, update the app or contact our support team for assistance.

Go to the "My Pets" section in the app and tap the "+ Add Pet" button. You can create individual profiles for each pet with their own health records, photos, and tracking data. Premium accounts support unlimited pet profiles.