How can we help?

Open ScanMaster AI and tap the camera button. Position your document within the frame - the app will automatically detect the edges. Tap the capture button to take the photo. You can then adjust the corners if needed and save or process the document.

OCR (Optical Character Recognition) converts images containing text into editable, searchable text. Simply scan a document and tap the "Extract Text" button to get the recognized text. You can then copy, edit, or share it.

After scanning, tap the "Share" or "Export" button. You can choose to save as PDF, JPG, PNG, or TXT. You can also directly share via email, messaging apps, or save to cloud storage.

Yes. All scanned documents are stored locally on your device by default. If you use cloud backup, your data is encrypted during transfer and storage. We never access or share your documents without your consent.

Open the app and tap the Premium or subscription button. Choose your preferred plan and complete the purchase through your Apple ID. Subscriptions include unlimited scans, cloud storage, and ad-free experience.

Go to Settings → [Your Name] → Subscriptions on your iPhone. Find ScanMaster AI and tap "Cancel Subscription". Your access will continue until the end of the current billing period.

First, ensure you've granted camera permission in Settings → ScanMaster AI → Camera. If the issue persists, try closing and reopening the app. If still not working, restart your device or reinstall the app.

For best results: ensure good lighting, keep the document flat, and make sure text is clear. Blurry, handwritten, or low-quality images may have lower accuracy. You can adjust the image quality in settings before scanning.