Privacy Policy

Effective date: March 31, 2026

This Privacy Policy explains how DishSnapr AI ("DishSnapr AI," "we," "us," or "our") collects, uses, stores, and protects information when you use our mobile application, website, and related services (collectively, the "Services").

1. Information We Collect

Depending on how you use the Services, we may collect the following categories of information:

• Account Information: email address, sign-in credentials, subscription status, and user preferences.
• User Content: photos you upload or capture, scanned menu images, landmark images, text recognized from images, trip planning inputs, and chat messages submitted through the Services.
• Device and Usage Information: device model, operating system, language, app version, crash logs, usage data, and interaction events.
• Location Information: approximate or precise location only if you grant permission and choose to use location-based features.
• Purchase Information: subscription status, transaction identifiers, and related billing metadata provided by Apple or authorized payment providers. We do not store your full payment card details.

2. How We Use Information

• Provide, operate, maintain, and improve the Services.
• Process menu scanning, translation, landmark recognition, travel planning, and AI chat features.
• Personalize your experience, including saved preferences and usage history.
• Manage subscriptions, restore purchases, and enforce usage limits.
• Respond to support requests and communicate with you about service-related matters.
• Monitor performance, fix bugs, prevent abuse, and protect the security of the Services.
• Comply with legal obligations and enforce our terms and policies.

3. AI Processing

Some features of DishSnapr AI use artificial intelligence and third-party cloud processing to analyze images, translate menu content, identify landmarks, and generate travel-related responses. Content you submit for these features may be transmitted to our service providers for processing solely to provide the requested functionality and improve service reliability, subject to applicable law and our contractual safeguards.

4. Photos, Camera, and Image Data

If you choose to use camera or photo-based features, we may access images that you capture or select. These images are used to perform functions such as menu recognition, translation, landmark identification, and related AI analysis. We do not access your photos unless you give permission.

5. Sharing of Information

We may share information in the following circumstances:

• Service Providers: with vendors that help us provide hosting, analytics, customer support, AI processing, subscription management, or technical infrastructure.
• Legal Compliance: when required by law, legal process, regulation, or governmental request.
• Business Transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
• Protection of Rights: when necessary to protect our users, services, legal rights, or prevent fraud, abuse, or security incidents.

We do not sell your personal information in the traditional sense of exchanging personal information for money.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data, sensitivity, and legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed to be completely secure.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer personal information across borders, we take reasonable measures to provide an appropriate level of protection consistent with applicable data protection laws.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, update, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.
• Manage app permissions such as camera, photos, notifications, and location through your device settings.

To exercise these rights or submit a privacy request, contact us at aigamesbox@outlook.com.

10. Children's Privacy

The Services are not directed to children under the age required by applicable law to provide valid consent. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Services

The Services may integrate with or rely on third-party services, such as app stores, analytics providers, subscription platforms, translation or AI providers, or map services. Their handling of information is governed by their own privacy policies and terms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Services or by other reasonable means. Your continued use of the Services after the updated policy becomes effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

DishSnapr AI Support
Email: aigamesbox@outlook.com